It is important to realise that most jobs require some form of human interaction (talking face to face, telephoning, emailing…) and this in turn means, in some shape or form team work. To make such interactions as frictionless as possible certain etiquettes, (= codes of conduct) have become accepted as “normal”; links to two organisations that inform you about these in much more detail are found below.It is important to realise that most jobs require some form of human interaction (talking face to face, telephoning, emailing…) and this in turn means, in some shape or form team work. To make such interactions as frictionless as possible certain etiquettes, (= codes of conduct) have become accepted as “normal”; links to two organisations that inform you about these in much more detail are found below.
The website www.businesstrainingworks.com addresses etiquette in different contexts. (See quote from this website in the green box on the left.)
The website provides free guides which tackle different areas of etiquette; you might find them interesting reading. It is worth noting that there are a number of free resources on the site that deal with many tricky etiquette situations and might help you to avoid difficulties or misunderstandings.
Remember that any employer will see you as a company ambassador, so an employer will be assessing whether they can eventually send you to clients as one of their representatives.
You may have noticed that the website mentioned above is American; here is a British one www.morethangoodmanners.com/manners-and-etiquette-courses
Reading the text on its home page it is interesting to note that similar values are highlighted – in other words, the very basic aspects of etiquette are international.
If you put etiquette courses into Google you will find a lot of information on the subject mainly from America but also from the UK.
